OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
35 ratings and 22 comments received in the last 90 days.
17 June 2026
Excellent information provided and the Consultant George MacLean kept me well informed to assist with the purchase process.
27 May 2026
George & Alan were fantastic and very welcoming.
23 May 2026
Customer service skill is concerning. I am a returning customer and unfortunately there is no way that I can compare previous customer care to my recent experience. I am disappointed, meaning that I am seriously considering using an alternative centr
03 May 2026
Extremely helpful , gave me a great price for my trade in, good communication and great on collection day.
29 April 2026
Great team no pressure and very knowledgeable
28 April 2026
Satisfied with person i bought the car from. George MacLean
26 April 2026
Inverness sales could not have been better particularly George McClean who made sure every aspect was covered and assuring me that I can contact him any time for further assistance
25 April 2026
Most helpful in the beginning discussing options and very attentive and enjoyable at the handover. Everyone most kind
05 July 2026
Unwilling/unable to charge my car Car not fully valeted Tyres not in stock No video vehicle health check. Much less satisfactory service/experience than previous mini dealer.
24 June 2026
Mot done very quickly and efficiently with easy to follow points for follow up
08 June 2026
Polite service. Asked for a quote for tyres but did not receive it. They were warned as needing replacement.
08 June 2026
Gentleman from garage collected car and returned it
05 June 2026
New what they were doing
04 June 2026
Two pre visit check-ins. Clear price, excellent video delivered in the timeframe promised.
30 May 2026
Lift into town by Gordon and picked up again when car was ready good receptionist
27 May 2026
Great service, on time and completed within 2 hours, collected by Taxie from Inverness centre back for my car to the garage.
02 May 2026
Polite, helpful, offered drinks and looked after us really well
26 April 2026
No tire in stock,so car had to be left at dealership
FIND Arnold Clark Inverness.
Address
- 32 Longman Road, Inverness, IV1 1RY
Opening Hours
- Mon–Fri:09:00 - 20:00
- Sat:09:00 - 18:00
- Sun:11:00 - 18:00
Phone
- 01463 236566
Inverness and the surrounding areas, including Elgin, Nairn, Forres and Buckie
Address
- 32 Longman Road, Inverness, IV1 1RY
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:30 - 12:30
- Sun:CLOSED
Phone
- 01463 236566
Inverness and the surrounding areas, including Elgin, Nairn, Forres and Buckie
01 July 2026
Knowledgeable, patient and attentive throughout the process