OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
44 ratings and 36 comments received in the last 90 days.
05 April 2024
The sales representative George was incredibly helpful in finding our perfect car, and answers all questions we needed answered, which being us was a lot!!! Car arrived quickly and he worked fast in adding extras like stripes to the car.
05 April 2024
Alan, my sales advisor, was a pleasure to deal with and very helpful
04 April 2024
Personal attention.
26 March 2024
Adam who we dealt with was really efficient and kept us well informed.
13 March 2024
From initial enquiry right through to picking up my car everything was great
13 March 2024
Quick & easy process
06 March 2024
Looked after very well and a comprehensive explanation of the operation of the car before driving away
05 March 2024
stress free purchase
03 March 2024
Welcomed in to the Mini Centre offered teas or coffees. Arron explained everything in detail answering questions and was very enthusiastic about the range, colours, price of the Minis available. Dealt efficiently with the paperwork involved .
16 April 2024
Service on the car was good, thanks
15 April 2024
Job done on time and in budget
10 April 2024
Only issue is the number of weeks it takes before a service slot is available.
29 March 2024
Friendly good standard of service
29 March 2024
fault was quickly dealt with, believed to be a "software update". Have asked for written record of the fault and the repair {just as part of the car's history}, but have not been given any reply
25 March 2024
The advisory warning's could be clearer I.e how long til something needs fixing
20 March 2024
No problem, slight mark left inside car but nothing to worry about
20 March 2024
Helpful and informative
13 March 2024
Having dropped my cars at 9am on different days, I felt that not being able to collect them until 4:30pm/5pm was quite a long time for a brake-fluid service.
13 March 2024
Repair/replacement work carried out was good standard.
13 April 2024
Arnold Clark Inverness were great to deal with and the handover of the car was both professional and relaxed.