OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
38 ratings and 30 comments received in the last 90 days.
15 August 2025
Salesman took time to find car we wanted and supported throughout with good cmmunication
30 July 2025
All the staff were excellent and extremely helpful. Oscar was amazing extremely helpful and patient with me. This is my first mini. No question went unanswered.
29 July 2025
Calm polite staff
25 July 2025
Dealership in Inverness at Arnold Clark were amazing
09 July 2025
I was kept up to date with every stage of the ordering to delivery process.
08 July 2025
Excellent service
03 July 2025
Kept up to date with information on vehicle, delivered ealier than expected.
27 June 2025
Alan was really good to deal with and knowledgeable about the car I purchased. He explained everything and went though each stage perfectly. On day of delivery Alan went through the new features on the car from previous model which was appreciated.
07 September 2025
The booking in was ok, however, I didn't need the appointment in the end, so i called Mini in Inverness to cancel. Then i got an invoice stating that i was a
06 September 2025
Very good
29 August 2025
The service staff were so helpful and kept us informed of the progress , the general staff in the garage were also kind with offers of coffee etc while we waited . To have the car fixed at such short notice was amazing service .
26 August 2025
Very good
25 August 2025
I couldn't fault the whole experience from initial booking to the welcome on arrival and the friendly man who took my friend and I into town then picked us up after.
24 August 2025
Everyone helpful and friendly, nothing was a problem and everything was explained clearly and thoroughly
23 August 2025
Work done in agreed timescale. Efficient booking in system and pleasant staff. Expensive main dealer labour rates and oil costs.
18 August 2025
Easy friendly service and courtesy car ready immediately
11 August 2025
Was done promptly
06 August 2025
Polite, friendly and helpful
19 August 2025
Great service.